Each pick-up location is different. We confirm airport pick-up location at reservation placement. All other airport pick-up will be from the airport limousine lot.
Express Ride Executive updates all fight arrival times and we arrive when your plane lands, no matter whether you arrive late or early.
Airport transfer rates are based on a point to point transfer and your Chauffeur is instructed to use the most direct route for expediency. If, you would prefer the Chauffeur use a specific route our hourly rates and minimums will apply, plus applicable fees.
We allow 30 minutes of free wait time on each Airport Transfer for you to deplane and pick up your luggage. If you do not meet our Chauffeur or call us within 30 minutes of your plane landing we will consider you a NO SHOW and you will be charged in full for the reservation.
Yes. You can pay cash but our chauffeurs do not carry cash for change, due to safety concerns. We prefer that you provide state photo identity and the credit card for imprint and payment.
We will bill you for hourly minimum (3 hours) charge only. If you exceed the hourly minimum during your itinerary, then other charges may apply.
We suggest you place reservation 7 hours in advance or as soon as you have firm travel dates and times. However, availability changes-- the earlier the better.
It is necessary you contact our reservation department directly, however when possible we honor all chauffeur requests.
No. Only stretch limousines are stocked upon request; and depending on you reservation, we will apply additional charges/fees and accommodate certain requests.
All changes must be confirmed by phone with our representative, a minimum of 6 hours for airport transfer, 48 hours for all charters and 72 hours for weekend charters prior to scheduled pick up time and are subject to availability. If, a reservation change cannot be accommodated and results in a cancellation you will be charged for the reservation in full; if, the cancellation is not received a minimum of 7 hours prior to the originally scheduled pick up time. Reservation for super stretch limousine and bus for special occasions must be charged non-refundable deposit.
We require that reservation cancellations be confirmed by phone with a representative no less than 24 hours for airport transfer, 48 hours for charters, 7 days for groups more than 24 guests including motor coach request and 72 hours for any weekend pick up time, otherwise you will be charged in full for the reservation. Rates are subject to change during Prom dates and other special event in the city.
Gratuity is suggested and never mandatory
RATE ESTIMATE: The rate presented to you prior to your trip is an initial estimate of the cost of service as reserved. Wait time or additional services may change your rate.
PLEASE NOTE that Express Ride is not liable for delays dues to weather, traffic and circumstances beyond our control. The provision of services to you are subject to other terms, conditions and restrictions set forth on the Web Site or otherwise communicated in writing to you, including via email. The Services are subject to availability and all price quotes are estimates. Please refer to the Frequently Asked Questions page for more information. All telephone conversations between you and us about services and other related matters may be recorded and you hereby consent to such monitoring and recordation.
Thank you for choosing Express Ride Executive Services.
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